LaunchSign
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Last updated: 8 August 2026

Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between Albert M. Morales Palleja(“LaunchSign”, “we”, “us”, or “our”), a sole trader (empresario individual / autónomo) established in Spain, NIF 53073266F, EU VAT ES53073266F, with registered address at Calle Girona 161, 08402 Granollers, Barcelona, Spain, operating under the trade name LaunchSign, and you (“Customer”), governing your access to and use of the LaunchSign platform at launchsign.io.

By registering for an account or accessing the service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

1. The service

LaunchSign is a campaign production and approval platform that enables marketing teams to plan multichannel campaigns visually, manage content production phases, collect internal and external approvals, and coordinate campaign sign-off prior to deployment. LaunchSign does not send campaigns. It manages the production and sign-off workflow.

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with reasonable notice to registered users where feasible.

2. Account registration

You must provide accurate, current, and complete information when creating an account and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at privacy@launchsign.io if you suspect unauthorised access.

Each seat corresponds to one named user. Sharing credentials between multiple individuals is not permitted under any plan. Guest reviewer access (for external approvals) is not counted as a seat.

3. Subscriptions and billing

LaunchSign is offered on a subscription basis. By subscribing, you authorise us to charge the applicable fees to your payment method on a recurring basis (monthly or annual, as selected) until you cancel.

  • All prices are exclusive of VAT. Spanish VAT (IVA) will be applied at the applicable rate unless a valid EU VAT number is provided.
  • Annual subscriptions are non-refundable except as required by law or at our sole discretion.
  • Monthly subscriptions can be cancelled at any time; cancellation takes effect at the end of the current billing period.
  • We may adjust pricing with 30 days' written notice. Continued use after notice constitutes acceptance.
  • Overdue invoices may result in suspension of service access.

4. Free plan

We offer a free plan subject to usage limits stated on the pricing page. We may modify or discontinue the free plan at any time with 30 days' notice. Free plan data will be retained for 60 days after account inactivity, after which it may be deleted.

5. Acceptable use

You agree not to:

  • Use the service to create, store, or transmit content that is unlawful, fraudulent, defamatory, or infringing of third-party rights
  • Reverse engineer, decompile, or attempt to derive source code from any part of the service
  • Use automated scripts to access the service in a manner that places excessive load on our infrastructure
  • Resell or sublicense access to the service without our written authorisation
  • Attempt to gain unauthorised access to other users' accounts or data
  • Use the service in any way that violates applicable laws, including GDPR

We may suspend or terminate accounts that violate these terms without prior notice where necessary to protect the service or other users.

6. Customer content

You retain ownership of all content you upload or create within LaunchSign (“Customer Content”). You grant us a limited, non-exclusive, worldwide licence to store, process, and display Customer Content solely to provide the service.

You are responsible for ensuring that you have the rights necessary to upload Customer Content and that doing so does not infringe third-party intellectual property rights or applicable law.

Upon account termination, Customer Content will be deleted within 30 days, except where retention is required by law or under a specific contractual arrangement. We recommend exporting your data before cancelling.

7. Intellectual property

The LaunchSign platform, including its design, software, trademarks, and documentation, is owned by or licensed to Albert M. Morales Palleja (trading as LaunchSign). Nothing in these Terms grants you any right to use our trademarks or branding. Feedback or suggestions you provide may be incorporated into the service without obligation to you.

8. Data protection

We process personal data in accordance with our Privacy Policy and, where applicable, the Data Processing Agreement. Where you process personal data of third parties through LaunchSign, you act as controller and we act as processor. You are responsible for ensuring an appropriate legal basis for such processing.

9. Confidentiality

Each party agrees to keep the other's Confidential Information confidential and not to disclose it to third parties except as permitted by these Terms or required by law. “Confidential Information” means any non-public information designated as confidential or that should reasonably be understood to be confidential given the circumstances of disclosure.

10. Warranties and disclaimers

We warrant that we will provide the service with reasonable skill and care. The service is provided “as is” otherwise. To the maximum extent permitted by applicable law, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will be uninterrupted or error-free. We aim for 99.5% monthly uptime but this is not a contractual commitment unless specified in a separate Service Level Agreement.

11. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability for all claims relating to the service in any twelve-month period will not exceed the total fees paid by you to us during that period.

Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of profits, loss of data, or loss of business opportunity, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless LaunchSign and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the service in violation of these Terms, your Customer Content, or your violation of any third-party rights.

13. Term and termination

These Terms take effect when you create an account and continue until terminated. Either party may terminate the agreement at any time. Upon termination, your access to the service will cease and Customer Content will be deleted in accordance with Section 6.

Sections 6, 7, 9, 10, 11, 12, and 14 survive termination.

14. Governing law and disputes

These Terms are governed by Spanish law. Any dispute arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, without prejudice to your rights as a consumer under applicable mandatory law.

If you are a consumer within the EU, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Changes to these Terms

We may update these Terms at any time. Material changes will be communicated by email to registered account holders at least 30 days before taking effect, unless changes are required by law. Your continued use of the service after changes take effect constitutes acceptance.

16. Contact

Questions about these Terms: privacy@launchsign.io